Privacy Policy

Use of Personal Information
Collaborative Home Real Estate Team at Better Property Solutions may use personal information provided or obtained through the Site:

• In connection with the creation and maintenance of your Property Tracker® or other user account(s);

• In connection with the delivery and development of Property Tracker® email alerts and other email communications;

• To improve service, ensure compliance with our policies, and for quality assurance purposes, including through monitoring, recording, or otherwise accessing communications via our chat feature;

• To perform research and analysis about your use of, or interest in, our products, services or content, or products, services or content offered by Collaborative Home Real Estate at Better Property Solutions or others;

• To communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;

• To tailor your user experience, such as to provide relevant information proximate to your location;

• To develop and display third-party content and advertising tailored to your interests on the Site and other sites;

• To enforce our Website Terms of Use;

• To manage our business; and

• To perform functions as otherwise described to you at the time of collection.

Collaborative Home Real Estate Team at Better Property Solutions and licensed brokers may use personal information provided or obtained through the Site:

• To improve service, ensure compliance with our policies, and for quality assurance purposes, including through monitoring, recording, or otherwise accessing communications via our chat feature;

• To communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you from them under the Collaborative Home Real Estate Team brand;

• To tailor your user experience, such as to provide relevant information proximate to your location;

• To manage their business; and

• To perform functions as otherwise described to you at the time of collection.

We may use your contact information and social media account identifiers for targeted advertising. See below for information on how to opt-out of our use of your personal information for targeted advertising.

 

Disclosure of Personal Information to Third Parties
Collaborative Home Real Estate Team at Better Property Solutions does not sell or share the personal information provided or obtained through the Site with third parties, except as described below and otherwise specified in this Privacy Notice. Collaborative Home Real Estate Team at Better Property Solutions may disclose personal information as follows:

• To connect you with our local independent brokers to provide you with individualized assistance;

• With the third party or third parties that perform(s) maintenance and operation of the Site on our behalf. These parties are bound by a confidentiality agreement prohibiting the unauthorized disclosure and/or use of your personal information;

• With other third parties that perform services or functions on our behalf, such as our chat feature. Collaborative Home Real Estate Team at Better Property Solutions does not authorize such third parties to use your information for any other purposes;

• As Collaborative Home Real Estate Team at Better Property Solutions believes necessary to comply with laws, statutes or regulations and/or to enforce this Privacy Notice and the Terms and to protect our rights and the rights of others;

• As required by a court or government agency or to respond to a claim by you or a third party;

• As part of a transfer of our assets, for example in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy, involving Collaborative Home Real Estate Team at Better Property Solutions; and

• As you may otherwise request or agree.

Collaborative Home Real Estate Team at Better Property Solutions and licensed brokers may disclose personal information as follows:

• With third parties that perform services or functions on their behalf, such as a chat feature;

• As they believe necessary to comply with laws, statutes or regulations and to protect their rights and the rights of others;

• As required by a court or government agency or to respond to a claim by you or a third party; and

• As you may otherwise request or agree.

We do not sell your personal information to any third parties in exchange for money. We do not knowingly sell personal information of consumers under the age of 16.

 

Children
The Site is not directed at children, and we do not knowingly collect personal information directly from users or from other web sites or services directed at children. Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will not knowingly request or collect personal information from any child under age 13 without requiring parental consent. Any person who provides his or her personal information to us through the Site represents that he or she is older than 12 years of age.

Corrections and Updates
If you want to view, delete or modify your personal information, you may do so by sending an email to CHT.AmyPerfect@gmail.com. You may also choose to opt-out of receiving future Property Tracker® email alerts or other emails by following the unsubscribe instructions included in email communications, or by contacting Collaborative Home Real Estate Team at Better Property Solutions as provided below.

Collaborative Home Real Estate Team at Better Property Solutions reserves the right to verify the identity of any person making a request to opt-out or to delete or modify personal information; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion made by Collaborative Home Real Estate Team at Better Property Solutions for any reason. Personal information collected and transferred to back-up or archival storage may be retained indefinitely. Collaborative Home Real Estate Team at Better Property Solutions may also retain unmodified information as necessary for business records and as required under applicable law.

Third Party Sites
The Site may contain links to other websites. Collaborative Home Real Estate Team at Better Property Solutions and its franchisees and licensed brokers do not control, and make no representations whatsoever regarding, such other websites or the products and services offered by or through websites accessed through links on the Site, even those with which Collaborative Home Real Estate Team at Better Property Solutions may have an affiliation. If you decide to access third party websites linked through the Site you do so at your own risk. You should carefully review the privacy statement and terms of any such website.

What Steps Do We Take To Protect Your Information Online?
We take reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. All Collaborative Home Real Estate Team at Better Property Solutions employees and independent brokers with access to the personal information you provide to us, through the Site, via Property Tracker®, or through any other means, are instructed on the unauthorized disclosure and/or use of your personal information.

Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Site if a security breach occurs. We may also send an email to you at the email address you have provided to use in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Users should also be aware of how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at https://consumer.ftc.gov/identity-theft-and-online-security/identity-theft for information about how to protect yourself against identity theft.

Your California Privacy Rights
Effective January 1, 2005, under California Civil Code Section 1798.83, if an individual who is a California resident has provided personal information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual's personal information to a third-party and knows or should have known that such third-party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what personal information was shared and with whom it was shared.

Any request for a disclosure required under this California law should be sent to us via email at CHT.AmyPerfect@gmail.com or via regular mail at:


Please note that under this law, we are not required to respond to a customer's request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email or mailing address designated above.

Your Washington Privacy Rights Effective March 31st, 2024

My Health My Data Act (MHMDA) 

Protects Consumers from Discrimination - Under this right, businesses may not discriminate against consumers who exercise their data privacy rights enshrined by data privacy law.

Provides Right to Appeal - If an organization denies a customer’s request to exercise their data privacy right (for instance, if the request is covered by an exemption provided by the law), the consumer may appeal their decision. The business must therefore provide a way to appeal and respond to the appeal within a certain number of days. 

Requires Consent to Process Sensitive Data - Many state data privacy laws require businesses to gain explicit consent from consumers before they process and use any of their sensitive data. The definition of “sensitive data” varies across states, with Virginia providing a baseline definition, and Oregon and Delaware providing a slightly broader definition by including transgender and nonbinary status.

Provides Right to Limit Use of Sensitive Info - California further differs from other states with data privacy laws by affording consumers the right to instruct organizations to cease using their sensitive information—also known as "sensitive data" in other states. However, there’s a limit to this right and instances in which it doesn’t apply, such as when a business requires sensitive data in order to fulfill orders or provide requested services.

Requires Opt-Out Signal Recognition - Some data privacy laws (like California) include language requiring businesses to recognize opt-out preference signals (such as the Global Privacy Control [GPC]) that communicate a consumer’s preference to opt out of particular uses of their sensitive data. Although none of the states (except California) currently require businesses to recognize these signals due to enforcement delays, several will begin mandating this beginning March 29, 2024

International Visitors
The Site is hosted in and provided from the United States. If you use the Site from the European Union, Canada or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as the EU, Canada and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and the use of your personal information, in accordance with this Privacy Notice.

Contact Us
If you no longer wish to receive communications from Collaborative Home Real Estate Team at Better Property Solutions, you can click on the “unsubscribe link” provided in such communications or contact us at CHT.AmyPerfect@gmail.com. Opt-out requests may not be able to be immediately processed and we may continue to send you other types of transactional email communications.

If you have any questions about this Privacy Notice or would like to exercise your rights, please contact us at CHT.AmyPerfect@gmail.com

This Privacy Notice applies to all relevant information collected by or provided to us or authorized third parties as of the effective date. When we make any material changes to this Notice, we will update the effective date and may inform you by email. We will treat your continued use of this Site or our services following such notice as your acceptance of the changes.